Serious Software, Friendly Company.

A brand-new interface with collaborative features to help improve task-management for individuals and teams! With unified view, Tasks by Zoho Mail helps you access tasks from other Zoho applications—Projects, CRM, Connect, and People. Stay on top of your game, with Tasks by Zoho Mail.

Introducing Zoho Learn, a comprehensive knowledge management and training platform that helps businesses centralize organizational knowledge and build interactive training programs. We built Zoho Learn with a vision to provide a unified platform for organizations to build their knowledge base and run training programs. Learn lets you create a structured knowledge repository, create engaging courses, evaluate learners with assessments, and analyze engagement.

In July, as a way of showing our gratitude and to help more SMBs grow, we made Zoho Invoice completely free for all small and medium-sized businesses. Zoho Invoice has come a long way since it originally launched in 2008. With the newly launched free version, we will continue to invest in updates and features to improve your invoicing experience!

In July, we launched Zoho Contracts—our take on contract lifecycle management (CLM). With this launch, we reached a new milestone in our journey of providing software products to run an entire business on the cloud. To our arsenal of functions, such as sales and marketing, finance, and HR, we added a whole new category: legal. Zoho Contracts is a comprehensive contract management software that helps you streamline your entire contract lifecycle and improve efficiency across all aspects of contract management.

Introducing Zoho DataPrep - An advanced self-service data preparation software that helps organizations prepare messy data by automatically identifying errors, discovering data patterns, transforming and enriching data, and scheduling the preparation process, all without the need for any coding. Zoho DataPrep helps reduce over 80% of the time taken to prepare data. The prepared data can also be periodically synced with multiple destinations such as analytics tools, data science tools, cloud storage, cloud databases and data warehouses.

Introducing an all-new Zoho Calendar with a completely revamped interface. Calendar’s enhanced tools and a more intuitive interface makes scheduling easier than ever for you and your team. With the perfect business calendar, you can stay on top of your personal and professional schedule.

In January, we launched RouteIQ, a mapping tool that extends the capabilities of Zoho CRM with Location Intelligence and Route Planning. Now you can geo-analyze your CRM data by visualizing it on a map, as well as employing location-based filtering. You can also plan and organize field sales and service visits using the Route Planner. Make insightful decisions and increase your field teams' productivity with RouteIQ.

Our new CRM solution, built and priced specifically for small and micro businesses was introduced in May. Bigin is a pipeline-centric CRM that is extremely easy to use and has all the right features with a price tag that screams affordability. Bigin focuses solely on the small business community which relied heavily on spreadsheets for customer management. Some of its segment-first offerings are built-in telephony, multiple pipelines, workflow automation, customizable dashboards, and a fully-fledged mobile app, all of which made Bigin an instant hit.

Unveiling ZeptoMail — transactional email service trusted by 45+ Zoho applications for half a decade. With an explicit focus on transactional email sending, ZeptoMail ensures reliable, guaranteed, and fast delivery of your OTP emails, password reset emails, invoice emails, and more. Get started with a simple SMTP setup or deeper API integration.

Introducing Zoho TeamInbox, a shared inbox tool for enhancing team collaboration and transparency. Now teams can receive their emails in a single collaborative space, assign owners to threads, discuss on them right from inbox, and co-author email replies with peers. You no longer have to tire yourself by forwarding emails back and forth within the team to get a simple work done.

Introducing Toolkit by Zoho Mail, a free resource for admin-related lookup queries. With Toolkit, you can troubleshoot services and diagnose any domain-related issues by looking up domain details, running domain checks, finding registry details, analyzing email headers, performing reverse lookups, and so much more.

Introducing our remote work toolkit Zoho Remotely to help teams world over to move to remote work. A fully-featured remote work enabler, Zoho Remotely was built to help businesses effortlessly switch to "work from home" in the wake of the Corona Virus pandemic. With it, teams can communicate, collaborate, provide remote assistance and stay productive while staying at the comfort of their homes. We believe remote work will stay long after the pandemic is gone. The service will continue to innovate and add value to all our customers in true Zoho style.

Zoho BackToWork was launched in August. It's a comprehensive workplace readiness software that helps companies keep an eye on employee wellness and facility preparedness, for when they need to restart operations in their offices. Zoho BackToWork also comes with customization options, since it's powered by Zoho Creator, our low-code application development platform. Companies can tweak BackToWork to suit their specific requirements.

Extensions

We love reaching milestones, especially when we’re on a mission to deliver an integrated user experience to every Zoho user. In mid-2020, we launched the 1000th extension on our Marketplace, where users can discover ready-to-use extensions to connect their business tools with the Zoho products they use. Create an agile, integrated business and help your teams do their best work effortlessly—all without writing a single line of code.

Introducing our online file storage and collaboration platform, designed for modern teams to work together securely. With its collaborative workspaces, WorkDrive supports a horizontal organizational structure, putting people at the center of your working culture. It also offers a modern interface with secure team folders, granular access controls, and a built-in office suite.

Our comprehensive workflow management platform, Orchestly, was launched at Zoholics 2019, in Austin. With Orchestly, you can automate, manage and optimize all routine business processes and standard operating procedures in your company. It can act as the command center of your organization, and help orchestrate all your business workflows with tracking, compliance, and audits.

In April, we launched Commerce, a complete ecommerce suite for online selling. With handpicked integrations, Commerce allows users to build their online storefront and manage inventory, shipping, taxes, and payments on a single platform.

Renamed as Marketing Automation in May 2021. Our integrated marketing automation software was launched during Zoholics 2019 at Austin. With Zoho MarketingHub, you’ll now know the reason behind everything—from why people visited your website to what stage your leads are currently in to measure the success of each campaign.

With Analytics, we introduced powerful data blending and AI that lets businesses get insights from across their business. With 100s of pre-built integrations, reports and dashboards, Analytics gives users new ways to visualize, and act on, their data.

That summer, we released Backstage, an event management tool that lets organizers manage every aspect of an event. From meetings to trade shows to conferences, Backstage covers everything from pre-event communication to check-in to audience engagement.

We kicked off 2018 by launching PageSense, a website optimization tool that includes heatmaps, funnel analysis, and forecasting. PageSense gives marketers the data they need to refine their websites and see the entire visitor journey.

That same month we released Zoho Flow, a drag-and-drop integration platform that allows users to create workflows between cloud applications. Use Flow to build workflows without having to know a single line of code.

We kicked the year off by rounding out our finance suite with Zoho Checkout. Zoho Checkout makes collecting one-time and recurring online payments via personalized payment pages extremely efficient and simple.

That month, we also launched Zia, Zoho CRM's intelligent sales assistant. Powered by AI, Zia detects anomalies, suggests workflows and macros, and advises salespeople on the best time to contact a prospect.

Launched in February, Zoho Workplace is an integrated bundle of all the apps you will ever need to create, collaborate, and communicate while working with your teams. From email, to online office editors, to a website builder, Zoho Workplace has all the apps for your workplace.

Made available in March, Zoho Finance Plus is a unified platform for all your back-office needs, from invoicing, to order management, to accounting.

That July also saw the release of Zoho Sign, a digital signature app that lets businesses sign and send legally binding contracts from anywhere. From sales orders to contracts to invoices, Zoho Sign makes getting signatures easy.

In July, we came out with Zoho One, a revolutionary all-in-one app suite to run your entire business. With an unprecedented 40+ integrated apps on one account, all at a price that can't be beat, Zoho One will change the way you think about buying software.

We kicked off September with the release of Zoho Cliq. Cliq is a chat software that blends instant messaging with video, audio, and group conferencing, giving a unified communication system to collaborate productively.

In October, we launched Zoho Sprints, our agile project management offering. Using the SCRUM framework, Sprints combines backlogs, agile reports and collaboration tools to help software developers and teams follow agile methods.

In November, we released Zoho Desk, the industry's first context aware help-desk software. Zoho Desk helps agents have a better picture of a customer's problems, and efficiently organizes tickets so that agents can answer them faster.

In April, we launched Notebook, our mobile note taking app. Our idea was simple: make note taking an enjoyable experience.

Zoho SalesInbox was released later that spring as an email client exclusively for salespeople. SalesInbox organizes and prioritizes emails according to the sales pipeline, and gives CRM context to each one.

We launched Zoho Marketplace in July to feature a host of carefully handpicked extensions for Zoho applications, designed to enhance the product's efficiency and its connectivity with external applications.

With a comprehensive suite of products tailored for every business need, the next step was to give software developers an opportunity to build and sell extensions for Zoho products—through Zoho. Enter Zoho Developer in August 2016.

We've always believed that social media should be an integral part of marketing, not something businesses should do in isolation. With that belief, we launched Zoho Social in February to help growing businesses build their social media presence with real-time monitoring and actionable insights.

We wanted to make the expense reporting process effortless. To that end, we launched Zoho Expense in early spring as a new and strong addition to our Finance suite.

In the summer we launched ShowTime, a web-conferencing solution that brings your virtual training to life by connecting speakers with audiences.

Simplifying data collection and improving team collaboration are services that we want to deliver to businesses of all sizes. So a few months later, we offered Zoho Forms, an online tool to build, share, and submit forms - on the web and on mobile.

With the increase in businesses that sell online, we added Zoho Inventory to the Finance suite to make multichannel selling, inventory management, and order fulfillment effortless for growing businesses.

We ended the year with Zoho Motivator, an application that improves team engagement through exciting sales contests.

With Zoho becoming one of the largest subscription businesses, we leveraged our own experience to craft a reliable recurring billing app for businesses: Zoho Subscriptions.

Zoho SalesIQ was released later that year as a real-time sales intelligence platform to track your website visitors, engage with them, and close deals faster.

Because of a major boom and shift in the enterprise collaboration sector, we started 2013 with our social networking app: Zoho Connect.

The survey-building app, Zoho Survey, was launched later to cater to the growing survey market.

The necessity to keep passwords safe led to the launch of a new password-managing app: Zoho Vault.

Not all small businesses benefit from a CRM to manage their contacts. We created Zoho ContactManager towards the end of 2013, bearing this in mind.

Developing an email marketing product seemed to be a logical step for us. We launched Zoho Campaigns in January.

With more and more businesses reaching their customers online, we launched Zoho Sites: a tool designed to simplify website creation, including mobile websites.

We ventured into the world of cloud accounting and released Zoho Books: online accounting software designed for small businesses to manage their finances and stay on top of their cash flow.

Due to popular demand, the issue-tracking feature of Zoho Projects was launched as a standalone app: Zoho Bug Tracker.

Businesses that closed deals using Zoho CRM needed an app to retain their customers. Zoho Desk was born in November 2010 (originally named Zoho Support). It has since grown to be a versatile customer service application for thousands of businesses worldwide.

Zoho Calendar was launched in July. The online business calendar allows users to manage events, schedule appointments, sync and subscribe to third-party calendars.

Zoho Invoice was created to simplify online invoicing and billing for freelancers and small business owners.

Zoho People, a single platform to organize, automate, and simplify HR processes, was launched earlier in the year.

In October, we broadened our horizons into email services. Zoho Mail is a secure, encrypted and ad-free business email. It is a user-friendly suite of applications with Calendar, Notes, Tasks, Contacts and Bookmarks. It's packed with a multitude of collaboration tools and a powerful Admin Console.

We launched Zoho Meeting, an online meeting and collaboration tool, later that year.

In 2007, we entered the world of document management. Zoho Docs was built to help businesses go paperless and build a digital workplace for effective collaboration.

Zoho Sheet was launched in February, with a desire to offer more value to the enterprise market.

Zoho Creator, our most powerful application, was launched in March 2006. Today we have close to one million apps built using this custom-application builder.

Zoho Show, an online presentation tool, was released in June.

Towards the end of the year, we launched Zoho Projects, which has evolved into a comprehensive project management system. Today it is used by individuals working on their own, managers in charge of thousands, and everyone else in between.

In October, Zoho added itself to the bandwagon of cloud applications by launching its first cloud business app - Writer.

November saw the release of Zoho CRM, one of our best-selling apps. Zoho CRM helps salespeople reach more prospects, engage them in real-time, and close deals faster.